Frequently Asked Questions
Find answers to common questions about GeM registration, bidding, catalogue management, OEM registration, invoicing and tender participation.
Everything you need to know about GeM
Seven core topics covering registration, OEM setup, bidding, catalogues, invoicing and tender success — answered in detail below.
The Government e-Marketplace (GeM) is the Government of India's online procurement portal that enables Central Government Departments, State Governments, Public Sector Undertakings (PSUs), Autonomous Bodies, and other eligible organizations to procure goods and services from registered sellers. The platform is designed to make public procurement more transparent, efficient, and digital.
Why should businesses register on GeM?
Businesses register on GeM to:
- Sell products and services to government buyers
- Access procurement opportunities across India
- Participate in bids and reverse auctions
- Receive purchase orders through the GeM platform
- Manage orders, invoices, and payments online
- Expand business with government customers
Who can register on GeM?
Eligible organizations may include:
Benefits of GeM Registration
GeM Registration is the process of creating a seller account on the Government e-Marketplace portal. After successful registration, eligible businesses can list products or services and participate in government procurement opportunities according to GeM's current rules and policies.
Documents Commonly Required
Depending on the business type and GeM requirements, documents may include:
Registration Process
- Create a Seller Account
- Verify PAN
- Complete Aadhaar/eKYC (where applicable)
- Verify Bank Account
- Complete Business Profile
- Add Authorized Signatory
- Select Product Categories
- Publish Catalogue
Common Registration Problems
- PAN verification failed
- Aadhaar mismatch
- GST verification issues
- Bank verification pending
- Mobile OTP failure
An Original Equipment Manufacturer (OEM) is a business that manufactures products under its own brand. On GeM, eligible manufacturers can apply for OEM status by fulfilling GeM's applicable requirements and verification processes.
OEM Benefits
Documents
Requirements vary depending on the product category and GeM policies, but may include:
OEM Process
- Register as Seller
- Add Brand
- Apply for OEM
- Submit required documents
- Complete verification process (if applicable)
- Receive approval if eligible
Common Reasons for Rejection
- Incomplete documents
- Brand mismatch
- Missing manufacturing proof
- Incorrect product information
A GeM Bid is an online procurement opportunity published by government buyers. Eligible sellers can submit bids through the GeM portal by following the bid conditions and submitting the required documents before the deadline.
Bid Participation Process
- Search suitable Bid
- Read Bid Conditions
- Verify Eligibility
- Download Bid Documents
- Prepare Technical Documents
- Prepare Financial Quote
- Upload Documents
- Submit Bid
- Attend Reverse Auction (if applicable)
- Wait for Evaluation
Documents
Commonly requested documents may include:
Common Mistakes
- Missing mandatory documents
- Uploading incorrect files
- Ignoring technical specifications
- Late submission
- Quoting incorrect prices
A GeM Catalogue contains product or service information that allows government buyers to view and purchase offerings available on the platform.
Information Required
Catalogue Creation Process
- Select Category
- Add Product Information
- Upload Images
- Enter Specifications
- Add Pricing
- Review Details
- Submit for Approval
Common Reasons for Rejection
- Poor image quality
- Incorrect specifications
- Brand mismatch
- Missing mandatory information
- Incorrect pricing information
After supplying goods or completing services according to the order, sellers can generate invoices through the GeM platform in accordance with the platform's workflow and buyer requirements.
Invoice Process
- Accept Order
- Deliver Product/Service
- Complete delivery confirmation
- Generate Invoice
- Submit Invoice
- Buyer verification
- Payment processing
Required Information
Common Invoice Problems
- Incorrect GST information
- Wrong invoice amount
- Missing supporting documents
- Delivery mismatch
- Invoice rejection due to data errors
Winning a GeM tender depends on meeting all buyer requirements, submitting a complete and compliant bid, offering a competitive price where appropriate, and following the procurement process accurately. There is no guaranteed method to win every tender.
Best Practices
- Read the bid carefully
- Meet all eligibility conditions
- Submit complete documentation
- Provide accurate technical compliance
- Quote a competitive price
- Submit before the deadline
- Check every uploaded document
- Respond to buyer requirements promptly
Common Reasons for Losing
- Missing documents
- Non-compliance with specifications
- Pricing not competitive
- Technical disqualification
- Late submission
- Incorrect product details
Tips to Improve Success
No results found
We couldn't find a question matching your search. Try a different keyword or browse by category.
Still Have Questions?
Our team can help you understand GeM registration, bidding and procurement requirements.
GeM processes, requirements and policies may change. Always verify the latest requirements and applicable conditions before submitting registrations, catalogues or bids.